Programmes & Events
Stress & Resilience
We build programmes which enable your people to understand stress and grow resilience as a means to engaging positively and effectively with the demands facing them.
We design programmes of small-group hybrid training/coaching sessions, creating a safe space for people to share their concerns, anxieties and challenges, and provide useful approaches and tools to help you build your resilience. We look at: What is stress? What are our stories? What is resilience? What can we do?
We can also offer you a stress audit for your organisation to determine hotspots of stress and recommend interventions to support you and your staff. We would be delighted to listen to your concerns and find a way to help.
Ask about Stress & Resilience.
Team Coaching & Systemic Team Coaching
We provide a choice of coaching options to enable a team or number of teams to develop a common understanding and approach to engaging with their challenges. Our team of coaches is experienced in working with teams nationally and internationally, on a variety of goals and challenges such as conflict, managing multiple demands, coping with stress, building an inclusive culture, defining a new way forward, welcoming new leadership – and many more. Team coaching further enables team members to develop their own coaching mindset and skillset, and can contribute to a coaching culture.
Our Approach in Systemic Team Coaching
Systemic Team Coaching works at several levels. Exactly which challenges we focus on will depend on the detailed briefing we have at the beginning. The coaching process aligns with this.
The aim of the coaching is to support the team as it engages with its challenges, and develops the way in which it works across its core activities and functions. We focus particularly on what’s important to the team at this point in time, the challenges it is engaging with to fulfil its purpose. This may include:
• revisiting the team purpose;
• clarifying and adjusting goals, objectives and roles;
• becoming aware of how the team works together;
• strengthening alignment and communication;
• noticing when the team is functioning well;
• noticing negative patterns or assumptions;
• aligning with the team’s stakeholders;
• becoming better at learning.
The team coaching programme may last up to 12 months, and be structured around monthly meetings.
This can be done in-person, virtually or a combination of the two.
We focus on the purpose and the process of the team, how we work with each other inside the team, and with the stakeholders outside.
Ask about Team Coaching.
1 to 1 Coaching
Coaching is about growing awareness of ourselves and of those around us, growing the skills we need to survive and thrive in demanding roles.
We help you to build on your strengths and confidence, to become the best version of yourself and to adapt to changing circumstances.
We believe in the potential within you and provide a safe and conducive space to reflect, to share, to experiment, to evaluate.
We enable you to set the agenda.
Each member of our team is a qualified and experienced coach. We provide your managers and staff with a choice of individual coaching options to suit their preference and context.
Ask about Coaching.
Building Respectful and Inclusive Workplace Cultures
We work with you to create a workplace characterised by trust and the respectful treatment of all, boosting your efforts to build greater job satisfaction, employee engagement and loyalty, and organisational reputation.
So, consider the following: What does ‘Respect’ mean in your culture? How is it lived in your organisation? What are your organisation’s professed core values, and which are truly lived? What behaviours are deemed acceptable (either overtly or covertly), or not? How can we create a more respectful and inclusive culture? Because diversity is meaningless without inclusivity: if diversity means ‘being invited to the party’, then inclusion is ‘being asked to dance’. All these questions and more are addressed in our Respectful and Inclusive Workplace Cultures programmes.
Ask about Respectful Workplace.
Impactful Communication & Managing Challenging Conversations
The Impactful Communication development journey is rooted in Emotional Intelligence and learnings from Neuroscience and Psychology. We look at the ‘WHAT?’ and the ‘WHY?’ of communication; effective and ineffective communication in the workplace; barriers and challenges; personal preferences and cultural differences; listening, questioning, and ways of saying things; intended and unintended impact; preparing for sensitive or courageous conversations, and when we cannot be prepared… and more, with direct reference to our learners’ own experience, to ensure the greatest possible validity and applicability of the learning.
Managing Challenging Conversations might be more general ‘difficult/sensitive conversations’ training for managers and staff, or programmes custom-designed for customer-/patient-facing teams in customer services, access/appointments or complaints teams, or hotlines.
Ask about Impactful Communication & Managing Challenging Conversations.
Remote Managing & Leading
We equip your managers leading remote or hybrid teams with tools to build engagement and commitment. Developing trust in dispersed teams will accelerate accountability, efficiencies and productivity.
Organisations find their own blend of office-based working, WFH (working from home) or WFA (working from anywhere), each with benefits and risks. Whatever the blend we choose, it requires us to adapt and to communicate clearly and frequently using a variety of means. Our leaders need to be able to promote a truly inclusive culture, with a high level of trust and autonomy – and the psychological safety to make this work.
Ask about Remote Managing & Leading.
Specialised Management Training
Reflective Supervision
Based on inspiring research in the field of supervision, this curriculum is designed for people managers within organisations who would like to enhance their competence in supervising others, particularly with the aim of creating an inclusive and reflective culture of learning within their organisation. Our engaging interactive programme is set within the framework of Emotional Intelligence and Kolb’s experiential learning cycle to allow experimentation and reflection, and provides valuable tools for use in the workplace.
All levels welcome – we adapt our programmes to suit the needs of our audience.
Learning Circles and Action Learning Methodologies
These methodologies are ideally suited to developing an inclusive learning culture, centering around safe spaces in which all available knowledge and experience can be shared, and contributing to greater understanding and more informed and safer decision-making.
Ask about Reflective Supervision Skills, Learning Circles and Action Learning.
Events
L&D Focus
We invite L&D members to join our quarterly discussion of needs and solutions arising in organisations in the current environment. We examine two cases from the group, and lead this into a general discussion of the issues arising, as relevant to all members of the discussion. The group is limited to a maximum of 10 people.
Let us know via the contact page if you would like to participate.
A Conversation on Stress & Resilience
This is a 90-minute event in the style of an interactive workshop, led by our facilitators, with a certain amount of expert input on latest thinking, and conversations between participants.
The aim of the event is to look back on our experience, and explore what we have collectively learnt about stress and resilience. By the end of the session you will have a greater understanding of stress in your own context and first ideas to strengthen your resilience.
Join us and enhance your awareness through input and conversation!
The event is limited to 15 participants.
If you are interested in an earlier session on this topic, please let us know!
L&D Focus
We invite L&D members to join our quarterly discussion of needs and solutions arising in organisations in the current environment. We examine one or two cases from the group, and lead this into a general discussion of the issues arising, as relevant to all members of the discussion. The group is limited to a maximum of 10 people.
Let us know via the contact page if you would like to participate.